Ford Ranked #1 in Initial Quality | Gresham Ford Community Commitment

September 4th, 2026 by

Quality Recognized. Community Driven.

JD-Power-Award-Highest-Initial-Quality--2Ford Earns Top Initial Quality Honors — and Gresham Ford Is Proud to Serve as Your Local Award-Winning Dealership

 

Ford has earned the highest ranking among mass-market brands in the 2026 J.D. Power U.S. Initial Quality Study, a major recognition of the quality, craftsmanship, and customer confidence built into today’s Ford vehicles. Here at Gresham Ford, we are proud to share in that momentum as a dealership known not only for helping drivers from Gresham, Sandy, Boring, Estacada, East Portland and beyond find the right vehicle, but also for serving our community with heart.

Award-Winning Ford Quality

Ford quality you can feel. Service you can count on at Gresham Ford.

Ford ranked highest among mass-market brands in the 2026 J.D. Power U.S. Initial Quality Study, and that is exciting news for drivers here in Gresham and throughout East County. At Gresham Ford, we are proud to offer a lineup backed by recognized quality while continuing to serve our neighbors the way we always have — with honesty, kindness, and a real commitment to our community.

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Learn More About Gresham Ford

  • Dealer with a Heart

  • 3-time Ford President’s Award

  • Serving Gresham and East County

Award-winning Ford vehicles, right here at home

The J.D. Power Initial Quality Study measures owner-reported problems during the first 90 days of ownership, which makes it especially meaningful for drivers who want confidence in what they drive from the very beginning.

Confidence from day one

For local drivers, this recognition reinforces the quality built into today’s Ford lineup, from trucks and SUVs to vehicles ready for daily life here in Oregon.

More than a headline

Ford’s top finish gives local shoppers one more reason to take a closer look at the latest new Ford models available at Gresham Ford.

Quality backed by local care

When nationally recognized Ford quality is paired with a hometown dealership that puts relationships first, the ownership experience becomes even better.

The Dealer with a Heart

Gresham Ford is proud to serve customers from Gresham, Sandy, Boring, Estacada, East Portland, and nearby communities with a dealership experience built on kindness, trust, and doing the right thing.

We are known as the Dealer with a Heart, and that means more to us than any slogan ever could. It reflects the way we try to do business every day — by treating people well, supporting good work in our community, and using our business as a way to help others whenever we can.

Over the years, that commitment has touched well over 250 local charities and non-profits. From schools and shelters to food assistance and family support organizations, we are grateful for every opportunity to help strengthen the community we call home.

Quality brings people in. Heart is what keeps them coming back.

That spirit continues to shape the Gresham Ford experience.

Supporting our community in real ways

Our commitment to the community is not something we talk about once in a while. It is part of who we are and part of how we serve. Through Contribute to the Community, Drive 4 UR School, Drive 4 UR Community, and Fill A Bag, we work to support local schools, nonprofits, and families throughout Gresham, East County, and the surrounding area.

Gresham Ford has long supported causes and organizations that directly impact local families, including SnowCap, My Father’s House, Human Solutions, the Gresham Barlow Education Foundation, Rotary Club of Gresham, Soroptimist International of Gresham, and Veterans Stand Down East County.

  • Contribute to the CommunityUpon request, Bess donates $100 with each vehicle purchase and 10% of eligible service, parts, and labor up to $100 to the charity of the customer’s choice.
  • Drive for Your CommunityFundraising events help local schools and organizations turn participation into support for causes that matter close to home.
  • Fill A Bag food driveThis annual partnership helps support SnowCap and local families through food and donation collection efforts across East County.

Recognized for the way we serve

Gresham Ford is proud to be a 3-time Ford President’s Award recipient, and we are equally proud of the many team members who have earned Ford Employee Excellence recognition.

President’s Award distinction

This honor reflects a dealership-wide commitment to customer satisfaction and to creating a better ownership experience for every guest we serve.

Team-level excellence

Employee Excellence recognition highlights the people behind the customer experience, from helpful advisors to dedicated sales and service team members.

A culture that carries through

National Ford quality, local trust, and community-minded leadership all come together in the experience customers can expect at Gresham Ford.

Local causes close to our heart

Being part of this community means showing up for the people and organizations doing important work every day.

Organizations we are proud to support

Gresham Ford has supported local schools, shelters, food programs, family services, and nonprofit organizations throughout the region, including SnowCap, My Father’s House, Human Solutions, the Gresham Barlow Education Foundation, Rotary Club of Gresham, Soroptimist International of Gresham, and Veterans Stand Down East County.

Support that stays local

We also hold Drive 4 UR School and Drive 4 UR Community fundraisers, and Ford Motor Company donates $20 for each valid test drive during a registered event, up to $6,000 per event. It is one more way we try to turn everyday dealership activity into something that gives back.

Frequently asked questions

Here are a few common questions about Ford’s latest quality recognition and the values that continue to guide Gresham Ford.

What did Ford earn in the 2026 J.D. Power Initial Quality Study?
Ford ranked highest among mass-market brands in the 2026 J.D. Power U.S. Initial Quality Study, with a score of 152 problems per 100 vehicles.
Why does this quality award matter to local drivers?
It matters because it gives shoppers extra confidence in the Ford vehicles they are considering. It is one more reason customers in Gresham and the surrounding area can feel good about choosing a new Ford.
What makes Gresham Ford different?
Gresham Ford is known as the Dealer with a Heart because we believe in serving customers with honesty, kindness, and a true commitment to the community. That approach is reflected in the way we do business and the way we give back.
What is Contribute to the Community?
Contribute to the Community is a program that lets customers request a donation to their favorite nonprofit. Bess donates $100 with a vehicle purchase and 10% of service, parts, and labor up to $100 when requested.
What is Fill A Bag?
Fill A Bag is an annual food drive supported by Gresham Ford that helps SnowCap and local families in need. It is one of the many ways our dealership works alongside the community to help others.
What local organizations and causes does Gresham Ford support?
Gresham Ford has supported well over 250 local charities and nonprofits, along with schools, food drives, shelters, and family-service organizations. Community involvement has included organizations such as SnowCap, My Father’s House, Human Solutions, the Gresham Barlow Education Foundation, Rotary Club of Gresham, Soroptimist International of Gresham, and Veterans Stand Down East County.
What areas does Gresham Ford serve?
Gresham Ford proudly serves Gresham, Sandy, Boring, Estacada, East Portland, and nearby communities.
What awards has Gresham Ford earned?
Gresham Ford is proud to be a 3-time Ford President’s Award recipient and to have numerous employees recognized with Ford Employee Excellence honors.

Come experience Gresham Ford.

If you are looking for a new Ford backed by recognized quality and a dealership that truly cares about its customers and community, we invite you to visit Gresham Ford.

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1999 East Powell Boulevard, Gresham, OR 97080
Proudly serving Gresham, Sandy, Boring, Estacada, East Portland and beyond

Posted in About Gresham Ford